ZOOM International

Product Design

ZOOM International is a market leader in workforce optimization software with 1,700+ customers and 350+ partners across 90+ countries.

I acted as their “UX team of one” inside marketing — refocusing surfaces around demo conversion.

Home page

Rebuilt around “The Art and Science of the Contact Center™” with two clear next steps: learn more, or register for a demo.

ZOOM International home page
ZOOM home page.
Omnichannel demo

Built a sample customer page that demonstrates how ZOOM tracks email, SMS, voice, and video interactions in one place.

ZOOM omnichannel demo
Omnichannel product demo.
Blog and careers

Redesigned the company blog to match brand and grew a careers site (on HubSpot Blog) that hiring managers could maintain without breaking the brand.

ZOOM careers site
ZOOM careers site.